Bring Back the R+R® Boxes: How to Return, Train, and Certify

Savor Brands runs the R+R® Program to make packaging recovery simple for coffee partners. The R+R® Box is for used coffee bags only. If non-bag items are placed in the box, or if bags are shipped from non-customers or sent outside our approved shipments, those items will be returned to sender. There is a cost to send bags back for processing. Savor Brands covers this fee to support a smaller Coffee Footprint and to help our customers.

Why Returning R+R® Boxes to Our Partners Matters

The R+R® Program works when the right materials reach the right place. That starts with sending R+R® Boxes back to Savor Brands partners who are set up to receive them. Key points

• R+R® Boxes accept our partner's used coffee bags only
• No cups, filters, cardboard, or fillers
• Boxes must be sent through approved channels
• Bags from non-customers or outside shipments will be returned to sender

By keeping the stream clean, we can reprocess more material and support the sustainability goals we all share.

R+R® Box Rules You Must Follow

To keep the system efficient and fair, follow these rules every time:

• Complete Savor Brands' certification
• Only deposit empty coffee bags made for or by Savor Brands
• Do not place trash, liquids, labels, batteries, or non-coffee packaging in the box
• Use the box only if you are part of the Savor Brands R+R® Program
• If you are not a Savor Brands customer or if you ship bags not in our R+R® boxes, your items will be returned to sender
• Understand there is a return cost for bags, which Savor Brands covers to support the Coffee Footprint and our customers when the bags are returned in a designated R+R® box.

Who Can Use the R+R® Program

The R+R® Program is available to Savor Brands customers. If you already buy packaging from Savor Brands, you can take part, return your used coffee bags through the approved process, and help reduce waste. If you ship bags to our outlets and you are not a customer or are not inside our shipment containers, the material will be returned to sender.

Training With Certification for R+R®

Savor Brands offers R+R® Certification training so your team understands the purpose, rules, and steps of the program. The goal is to make it easy to do the right thing. Course objective By the end of the module, learners understand how sustainability development goals connect to specialty coffee and how those goals tie into the R+R® Program. Topics covered

• What sustainability means in daily operations
• What Sustainable Development Goals are and how they relate to coffee packaging
• How greenhouse gas emissions relate to coffee and why correct bag recovery matters

Why certification helps

• Teams learn how to sort bags correctly
• Contamination drops and recovery goes up
• Partners align on simple, repeatable steps

How To Use and Return an R+R® Box

• Collect used coffee bags in your cafe or roastery
• Check that each bag is empty and dry
• Place only coffee bags in the R+R® Box
• Seal and ship through the approved R+R® channel
• Keep records for your internal sustainability reporting

What Happens If Rules Are Ignored

When boxes include non-bag items, or when bags come from non-customers or outside approved shipments, we cannot process them. Those items are returned to sender. This protects the program, prevents contamination, and keeps costs focused on real recovery.

What's the Cost?

There is a cost to move and process used bags. Savor Brands pays this fee to advance the Coffee Footprint effort and support our customers. This investment helps build a program that actually works for partners and the planet.

Simple Checklist for Your Team

• Are we Savor Brands customers in the R+R® Program
• Are we sending only empty, dry coffee bags
• Are we using approved shipment containers
• Do our staff know the R+R® Box is not a trash bin
• Have our staff completed R+R® Certification training